MAG2100 Analog Gateway User Manual
OpenVox Communication Co.,Ltd.
Add: Room 624, 6/F, Tsinghua Information Port, Book Building, Qingxiang Road, Longhua Street, Longhua District, Shenzhen, Guangdong, China 518109
Website.: www.openvoxtech.com
Tel:+86-755-66630978
邮件:[email protected],[email protected]
Welcome
Thanks for choosing the MAG2100 Analog Gateway for VOIP!We hope you will make full use of this rich-feature analog gateway. Contact us if you need any technical support:+86-755-66630978
About this manual
This manual provides information about the introduction of the MAG2100 Analog Gateway and about how to configure or use it. Please read this document carefully before configuring features.
Declaration of Conformity
Hereby,OpenVox Communication Co.,Ltd.declares that MAG2100 is in conformity with the essential requirements and other relevant provisions of CE and FCC.
Warranty
The information in this document is subject to change without notice. OpenVox Communication Co.,Ltd. makes no warranty of any kindwithregard to this guide, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.OpenVox Communication Co.,Ltd. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this guide.
Revision Record
| Version Number | Release Date | Description |
| V1.0 | 2025/07/10 | First release of English version |
1. Overview
1.1 What is MAG2100 Analog Gateway?
The MAG2100 Analog Gateway is the latest addition to the MAG series of analog gateways and has established itself as a leading VoIP analog gateway solution in the industry. Users can easily set up their own analog gateway system through a user-friendly web interface.
With support for 48/72/96 FXS ports, the MAG2100 Analog Gateway features a modular design that allows for flexible expansion or reduction of module boards as needed.
The MAG2100 Analog Gateway supports various codecs such as G.711A, G.711U, G.729, G.722,G.723, G.726,OPUS,ILBC, AMR and AMR-WB. In terms of software integration, the MAG series analog gateways utilize standard SIP protocol, making them compatible with popular IPPBXs and SIP servers. They are also compatible with most VoIP operating systems platforms including Asterisk, Issabel, 3CX, FreeSWITCH, BroadSoft, VOS, and more.
1.2 Sample Application
Figure 1-2-1 Topological Graph

1.3 Product Appearance
The picture below is appearance of MAG2100 Analog Gateway.
Figure 1-3-1 Product Appearance

Figure 1-3-2 Front Panel

1: Module board power and operational status indicator lights
2: Analog port
3: Module board reset button
Figure 1-3-3 Back Panel

1: Device power and switch
2 : Device power and switch
3 : SFP
4 : Network
5 : Console
6 : Device power and operational status indicator lights
7 : Device reset button
The MAG2100 utilizes modular boards that are hot-swappable, allowing for flexible expansion or reduction of module boards based on specific needs. This enables support for 48/72/96 FXS ports and SIP account registrations.
Figure 1-3-4 Module board

Figure 1-3-5 Module board

1.4 Software features
| Option | Description |
| Analog Port | 48/72/96 FXS Ports |
| SIP Account&Template | 48/72/96 SIP account,4 Templates |
| Voice Compression | G.711 alaw,G.711 ulaw,G.722,G.729, G.723,OPUS, LIBC,AMR,AMR-WB |
| Fax | T.38 is a fax relay protocol that adheres to Class 3 fax with a maximum speed of 14.4 kbps and automatically switches to G.711 for transmitting faxes. T.38 fax relay utilizes fax data pumps such as V.17, V.21, V27ter, and V29 to facilitate fax transmission. |
| QoS | Diffserve, ToS, 802.1 P/Q VLAN tagging |
| Phone Features | Caller ID display or block, call waiting, blind transfer and attended transfer, call forwarding, do not disturb, callback, paging, message waiting indicator light and intermittent tone, automatic dialing, flexible dialing rules |
| DTMF | RFC4733,INBAND,INFO,AUTO,AUTO_INFO |
| SIP Signal | SIP (RFC 3261) over UDP/TCP/TLS |
| Security | SRTP/TLS/SIPS,HTTPS,802.1x |
| Update and Auto Provision | TFTP,HTTP,HTTPS |
| Network Protocols | TCP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS, DHCP, NTP, TFTP, PPPoE, STUN |
1.5 Physical Information
Table 1-5-1 Description of Physical Information
| Option | Description |
| Port Type | RJ45/RJ21 |
| Weight | 4.5kg |
| Size | 440mm*44.5mm*335mm |
| Power Source | 100 ~ 240V AC/-48 ~ -60V DC |
| Max Power | 120W |
| Operating Temperature Range | 0°C ~ 45°C |
| Storage Humidity Range | 10% ~ 90% non-condensing |
| Storage Temperature Range | -20°C ~ 70°C |
| Certification | CE&FCC |
1.6 Software
Default IP: 192.168.6.65
Username: admin
Password: admin
Connect the Ethernet cable to LAN1/LAN2 or SFP port, and enter the default IP address in the browser to access the gateway for configuration.
Figure 1-6-1 Login Interface

2. Status
2.1 System Information
On the “System Status” page, you will find displayed product information, firmware information, system time, and resource usage.
Figure 2-1-1 System Status

2.2 Network Status
On the “Network Status” page, you will find displayed the network status and VPN connection status.
Figure 2-2-1 Network Status
2.3 Interface Board Status
On the “Interface Board Status” page, you will find displayed the interface board model, version, type, running time, and status.
Figure 2-3-1 Interface Board Status

2.4 Port Status
On the “Port Status” page, you will find displayed the port type, enable status, registration status, and on-hook/off-hook status. By clicking the dropdown menu of the slot number, you can switch to different interface boards.
Figure 2-4-1 Port Status
2.5 CDR
On the CDR (Call Detail Record) page, users can configure CDR settings and perform CDR queries.
Figure 2-5-1 CDR

Notice:CDR is only stored in memory and will be cleared upon restart.
Table 2-5-1 CDR Description
| Options | Description |
| Enabling CDR | This option determines whether CDR (Call Detail Record) is enabled or not. |
| Call Status | Select the call states to be saved in CDR. |
| Save Quantity | Configure the CDR retention settings. |
| Slot Number | Select the slot number for CDR queries. |
| Quantity | Select the number of CDR entries for query. |
| Ports | Select the port for CDR queries. |
| Caller | Filter CDR query items by the calling number. |
| Callee | Filter CDR query items by the called number. |
2.6 Call Features Status
On the “Call Feature Status” page, you will find displayed the enabled status of “Do Not Disturb,” “Unconditional Transfer,” and “Busy Transfer.” By clicking the drop down menu of the slot number, you can switch to different interface boards.
Figure 2-6-1 Call Features Status

3. Network Settings
3.1 Local Network
Figure 3-1-1 Local Network Screen

Table 3-1-1 Description of Local Network Interface Parameters
| Options | Instructions |
| Network Type | Select network type: DHCP, Static IP, PPPoE. |
| IP Address | Setting the IP address of the device. |
| subnet Mask | Set the subnet mask of the device. |
| default Gateway | Setting the default gateway of the device. |
| Primary DNS | Setting the device’s primary DNS. |
| Secondary DNS | Setting the alternate DNS for the device. |
| Management Access Options | Setting web login restrictions. |
| Setting OPT 60 | Setting OPT 60. |
| MTU | Set MTU. |
Figure 3-1-2 MGT Setting Screen

Table 3-1-2 Description of MGT Setting Interface Parameters
| Options | Instructions |
| Network Type | Select network type: DHCP, Static IP, PPPoE. |
| IP Address | Setting the IP address of the device. |
| Subnet Mask | Set the subnet mask of the device. |
| Gateway | Setting the gateway of the device. |
| Peer DNS | Setting up a DNS Peering Connection. |
| DNS | Setting the device’s DNS. |
| MTU | Set MTU. |
Figure 3-1-3 VLAN Setting Screen

Table 3-1-3 Description of VLAN Setting Interface Parameters
| Options | Instructions |
| Layer 2 QoS 802.1Q/VLAN Tag for WAN | Setting the WAN tag. |
| Layer 2 QoS 802.1p Priority for SIP signaling | Setting the SIP signaling priority. |
| Layer 2 QoS 802.1p Priority for RTP media | Settings the RTP media priority. |
| Layer 2 QoS 802.1Q/VLAN Tag for MGT | Setting the MGT Tag. |
| Layer 2 QoS 802.1p Priority for MGT | Setting the MGT priority. |
Figure 3-1-4 Local DNS Screen

Figure 3-1-5 Add Local DNS Screen

Table 3-1-4 Description of Local DNS Setting Interface Parameters
| Options | Instructions |
| Domain | Settings the Domain. |
| Parse IP | Set the IP to be resolved. |
3.2 Static Routing
The Static Route screen displays the network interface, destination IP address, subnet mask, gateway, number of leaps, and operation of the static route. You can add a static route here. Click the Add button to add a static route.
Figure 3-2-1 Static Routing

Figure 3-2-2 Add Static Routing Interface

3.3 Firewall
On the “Firewall” page, you will find displayed the names of firewall rules, protocols, source network domain, source IP, source port, destination network domain, destination IP, destination port, and rule action. You can add firewall rules here to ensure device security. Clicking the delete button allows you to remove firewall rules, while clicking the add button allows you to add firewall rules.
Figure 3-3-1 Firewall

Figure 3-3-2 Firewall add rules

Table 3-3-1 Firewall Description
| Options | Description |
| Name | Name of the firewall rule. |
| Options | Description |
| Protocol | Protocol restricted by the firewall rule. |
| Source Network Domain | Source network domain of the firewall rule. |
| Source IP | Source IP of the firewall rule. |
| Source Port | Source Port of the firewall rule,The range is 1-65535. |
| Destination Network Domain | Destination Network Domain of the firewall rule |
| Destination IP | Destination IP of the firewall rule. |
| Destination Port | Destination Port of the firewall rule, The range is 1-65535. |
| Rule Action | Define the rule action, options include ACCEPT, REJECT, DROP. |
| ICMP type | Select ICMP type. |
3.4 IP Alias
The MAG2100 supports setting multiple IP addresses, which can be configured in the IP Alias interface.
Figure 3-4-1 IP Alias
3.5 VPN Settings
On this interface, you can enable VPN and perform configuration. The MAG2100 currently supports OpenVPN only.
Figure 3-5-1 VPN Settings

Table 3-5-1 Firewall Description
| Options | Description |
| VPN Type | You can choose to disable VPN or use OpenVPN. |
| Account Authentication Name | The authentication name used by OpenVPN. |
| Account Authentication Password | The authentication password used by OpenVPN. |
| Certification Authentication Password | The Certification authentication password used by OpenVPN. |
| OpenVPN Configuration Content | Upload the OpenVPN configuration file. |
| Connection State | Display the VPN connection status. |
In the “Log” page, you can select the number of lines to display in the log and then click the “Query” button. The log will be displayed in the “Log Results” box.
Figure 3-5-2 VPN Log

4 Profiles
The MAG2100 provides a convenient SIP registration method where users can apply pre-configured templates to FXS ports. There are four templates available for configuration.
4.1 SIP Settings
Figure 4-1-1 SIP Settings

Table 4-1-1 SIP Setting Description
| Options | Description |
| SIP Primary Server | Set the SIP primary server . |
| SIP Primary Server Port | Set the SIP primary server port. |
| SIP Backup Server | Set the SIP Backup Server. |
| SIP Backup Server Port | Set the SIP Backup Server port. |
| SIP Address Selection | Select which network interface the SIP service will register with. |
| DNS Mode | Set the DNS mode, which can be either automatic or using DNSSRV. |
| Outgoing Proxy Server | Set the outbound proxy server. The gateway will send signaling to this external proxy instead of directly sending it to the destination. |
| From Domain | Set the domain name used to authenticate the remote party. |
| Stun | Select whether to enable STUN (Session Traversal Utilities for NAT) service. |
| Enable Compatibility | Select whether to enable compatibility. |
Figure 4-1-1 SIP Settings
Table 4-1-2 SIP Setting Description
| Options | Description |
| SIP Transmission Mode | Set the SIP transport mode, which can be UDP, TCP, or TLS. |
| Authentication Domain | Set the SIP registration authentication domain. |
| Registration Validity Period | Set the registration expiration period with a default value of 3600 seconds. |
| Registration Failure Retry Interval | Set the retry interval for registration failures with a default value of 30 seconds. |
| Registration Failure Retry Times | Set the number of retry attempts for registration failures with a default value of 10 attempts. |
| Disable Qualify Verification | Select whether to enable qualify verification. |
| SIP Heartbeat Sending Frequency | Set the SIP heartbeat packet sending frequency. |
| SIP Heartbeat Timeout | Set the SIP heartbeat packet timeout duration. |
| RTP Encryption Mode | Select whether to enable RTP encryption. |
Figure 4-1-3 SIP Setting

Table 4-1-3 SIP Setting Description
| Options | Description |
| Version | Select the version of the certificate. The device supports different versions of TLS, SSL, and SS certificates. |
| URI Pattern | Select the URI mode, which supports SIP and SIPS. |
| Select The PEM Certificate | Select the device’s PEM certificate. |
| Select The CA Certificate Chain | Select whether to enable the CA certificate chain. |
| UAC Verifies Paired-end Certificate | As the calling party, select UAC (User Agent Client) to use the telephone as the refresh initiator. Alternatively, select UAS (User Agent Server) with the callee or proxy server as the refresh initiator. |
| UAS Verifies Paired-end Certificate | As the called party, select UAC (User Agent Client) to use the callee or proxy server as the refresh initiator. Alternatively, select UAS (User Agent Server) to use the telephone as the refresh initiator. |
4.2 Digitmap Settings
On this page, you can configure dialing rules and settings related to function keys.
Figure 4-2-1 Digitmap Settings

Table 4-2-1 Digitmap Settings Description
| Options | Description |
| Digitmap Priority | Select whether to use local dial plan or remote dial plan. If you are using Openvox IPPBX, you can choose remote dial plan to prioritize the use of IPPBX’s dialing rules. |
| Fuzzy Match | Select whether to enable fuzzy matching. |
| Use # As Send Key | When enabled, dialing followed by “#” will initiate the call. |
| Dialing Rules | 1.If no numerical plan is configured, the numerical plan of the soft switch server will be used. 2. The valid characters that can be included are: 0-9, x, . 3. X represents any digit from 0 to 9. 4. ‘.’ represents any number of the previous digit (the total number does not exceed 32 bits). 5. ‘.’ can only appear once and only at the end. 6. Configuring an indefinite numerical plan can also achieve quick dialing by dialing the ‘#’ key. 7. Multiple dialing rules can be configured, separated by commas. |
Figure 4-2-2 Digitmap Settings

Table 4-2-2 SIP Setting Description
| Options | Description |
| Query WAN IP Address | Configure a function key for querying the WAN IP address. After dialing the function key on the phone, it will play back the device’s IP address. |
| Query LAN IP Address | Configure a function key for querying the LAN IP address. After dialing the function key on the phone, it will play back the device’s IP address. |
| Query MGT IP Address | Configure a function key for querying the MGT IP address. After dialing the function key on the phone, it will play back the device’s IP address. |
| Query Channel Number | Set up a function key for querying the channel number. After dialing the function key on the phone, it will announce the channel number. |
| Query Local Number | Configure a function key for querying the local phone number. After dialing the function key on the phone, it will play back the local phone number. |
| All Function Key | Select whether to enable or disable the function key. |
| Do Not Disturb | Select whether to enable or disable the Do Not Disturb (DND) feature. |
| Enable Do Not Disturb | Configure a function key to enable the Do Not Disturb (DND) feature. After dialing the function key on the phone, it will activate the Do Not Disturb mode for that extension. |
| Disable Do Not Disturb | Configure a function key to disable the Do Not Disturb (DND) feature. After dialing the function key on the phone, it will deactivate the Do Not Disturb mode for that extension. |
| Unconditional Call Transfer | Select whether to enable or disable the unconditional call forwarding feature. |
| Enable Unconditional Call Transfer | Configure a function key to enable the unconditional call forwarding feature. After dialing the function key on the phone, followed by the extension number for call forwarding, it will activate the unconditional call forwarding for that extension. |
| Cancel Unconditional Call Transfer | Configure a function key to disable the unconditional call forwarding feature. After dialing the function key on the phone, it will deactivate the unconditional call forwarding for that extension. |
| Transfer A Call On Busy | Select whether to enable or disable the busy call forwarding feature. |
| Enable Call Transfer On Busy | Configure a function key to enable the busy call forwarding feature. After dialing the function key on the phone, followed by the extension number for call forwarding, it will activate the busy call forwarding for that extension. |
| Cancel Call Transfer On Busy | Configure a function key to disable the busy call forwarding feature. After dialing the function key on the phone, it will deactivate the busy call forwarding for that extension. |
| Call Transfer On No Reply | Select whether to enable or disable the no answer call forwarding feature. |
| Enable Call Transfer On No Reply | Configure a function key to enable the no answer call forwarding feature. After dialing the function key on the phone, followed by the extension number for call forwarding, it will activate the no answer call forwarding for that extension. |
| Cancel The Call Transfer On No Reply | Configure a function key to disable the no answer call forwarding feature. After dialing the function key on the phone, it will deactivate the no answer call forwarding for that extension. |
4.3 VoIP Setting
On this interface, users can configure VOIP-related parameters.
Figure 4-3-1 VoIP Settings

Table 4-3-1 VoIP Setting Description
| Options | Description |
| Disable Call Forwarding | Select whether to disable call forwarding. |
| RTP Keepalive Transmission Interval | Specify the interval for sending RTP keep-alive packets. |
| Call RTP Timeout Duration | Set the timeout duration for RTP during a call. |
| Call Hold RTP Timeout | Set the timeout duration for RTP during call hold. |
| DTMF Mode | Configure the DTMF mode. The available options are RFC4733, inband, info, auto, and auto_info. |
Figure 4-3-1 VoIP Settings

Table 4-3-1 VoIP Setting Description
| Options | Description |
| Duration When Using Encoding | Select whether to use packetization to optimize bandwidth and resource utilization during transmission, storage, and processing. |
| Voice Frames Per TX | Configure the number of voice frames transmitted per packet. |
| Encoding Priority | Set the priority of the encoding. |
| Disable UDPTL | Select whether to disable UDPTL (UDP-based Real-time Transport Protocol for Telephony) functionality. |
| UDPTL Error Correction | Select the error correction method for UDPTL. |
4.4 Analog Settings
Figure 4-4-1 Analog Settings

Table 4-4-1 Analog Settings Description
| Options | Description |
| TX Gain | Specify the audio gain for transmission. |
| RX Gain | Specify the audio gain for received sound. |
| Echo Cancellation | Select whether to enable echo cancellation functionality. |
| Polarity Reversal For Answer | Select whether to enable polarity reversal to indicate answer. |
| Polarity Reversal For Hangup | Select whether to enable polarity reversal to indicate hang-up. |
| Caller ID Sending Method | Select the method of sending the caller ID. |
| Enable MWI | Select whether to enable MWI. |
| Own Number Sending Method | Select own number sending method. |
| MWI Activation Method | Select MWI activation method. |
| Enable MWI Subscription | Select whether to enable MWI subscription. |
| MWI Subscription Timeout | Set MWI subscription timeout. |
| Enable MWI Indicate | Select whether to enable MWI indicate. |
5. FXS Port settings
On this page, you can configure settings for the FXS (Foreign Exchange Station) port.

Users can use the slot number menu to switch between different module boards for configuration.
5.1 Basic Setting
Figure 5-1-1 Basic Setting

Table 5-1-1 Basic Setting Description
| Options | Description |
| SIP User ID | Configure the SIP user associated with the FXS port. |
| Authentication ID | Set the authentication ID corresponding to the SIP user ID. |
| Password | Set the password corresponding to the authentication ID. |
| Username | Set the caller display name. |
| Templates | Select the template to be used. |
| Enable Port | Select whether to enable the port. |
| Enable Registration | Select whether to enable registration. |
| Group ID | Set group ID. |
5.2 Call Setting
Figure 5-2-1 Call Setting

Table 5-2-1 Call Setting Description
| Options | Description |
| Hotline Number | Configure the hotline number for the port. If no number is dialed within the hotline delay time after lifting the handset, the hotline number will be automatically dialed. |
| Hotline Delay | Set the hotline delay time. |
| Call Waiting | Select whether to enable call waiting. |
| Flash ATT Transfer | Select whether to enable flash ATT transfer. |
| Call Hold | Select whether to enable Call Hold. |
| Three-way Calling | Select whether to enable Three-way Calling. |
| Do Not Disturb | Select whether to enable Do Not Disturb. |
| Unconditional Transfer | Set the unconditional call forwarding number. |
| Busy Transfer | Set the Busy Transfer number. |
| Unresponsive Transfer | Set the Unresponsive Transfer number. |
5.3 Advanced Setting
Figure 5-3-1 Advanced Setting

Table 5-3-1 Advanced Setting Description
| Options | Description |
| FORCE FROM Account | Set the FROM forced user. |
| CID Message Format | Select whether to display name and CID. |
| Use P-Asserted-Identity Header Field | Include “P-Preferred-Identity” in the INVITE message header to indicate the user identity in anonymous calls. |
| Use Remote Party ID
Header Field |
Use the Remote-Party-ID header field to obtain the Caller ID (CID). |
| Use
User=Phone Header Field |
Include “user=phone” in the URI to indicate that the called number is extracted from the username when making outgoing calls to the PSTN network. |
| Use
P-Accesd-Network-Info Header Field |
Use the P-Access-Network-Info header field to obtain the Caller ID (CID). |
| Use P-Emergency-Info
Header Field |
The P-Emergency-Info header field is not typically used to obtain Caller ID (CID) information. |
6. Advanced Configuration
6.1 Fax Parameters
On this page, you can configure parameters related to fax.
Figure 6-1-1 Fax Parameters

Table 6-1-1 Fax Parameters Description
| Options | Description |
| Modem Type | Set the supported modem types. |
| Maximum Rate | Select the maximum supported fax rate. |
| Minimum Rate | Select the minimum supported fax rate. |
| Use Error Correction | Select whether to enable error checking. |
| Use Bidirectional Negotiation | Select whether to enable bidirectional negotiation. |
| Fax Tone Detection Duration | Set the duration for fax tone detection. |
6.2 Qos Settings
On this interface, you can configure the TOS (Type of Service) for RTP voice packets and SIP signaling packets.
Figure 6-2-1 Qos Setting

6.3 Analog Settings
On this interface, you can configure parameters related to analog lines, such as echo cancellation and jitter buffer.
Figure 6-3-1 Analog Settings


Table 6-3-1 Analog Settings Description
| Options | Instructions |
| Force Alaw | Select whether or not to enable this option, enabling it will force alaw |
| Line Impedance | Selection of line impedance |
| FXS Impedance Mode | Select FXS impedance mode |
| Disable High Voltage Ringing | Select whether to enable high voltage ringing |
| Ringing Frequency | Select ringing frequency |
| Message Lamp Voltage | Select message lamp voltage |
| MWI Frequency | Select MWI frequency |
| Line Region | Select the area where the line is located |
| Audio Language | Select the language for voice prompts |
| Remote Transfer | Select whether to enable remote transfer |
| Ports Signaling | Select ports signaling |
| Open Switching Interval | Set switching interval |
| FXO HW-Rxgain | Select FXO Rxgain |
| FXO HW-Txgain | Select FXO Txgain |
| FXS HW-Rxgain | Select FXS Rxgain |
| FXS HW-Rxgain | Select FXS Txgain |
Figure 6-3-2 Analog Settings

Table 6-3-2 Analog Settings Description
| Options | Description |
| Enable Jitter Buffer | Select whether to enable jitter buffer. |
| Jitter Buffer Mode | Select the jitter buffer mode. |
| Jitter Sync Timestamp | Set the jitter sync timestamp. |
| Jitter Max Buffer | Set the maximum jitter buffer size. |
| Min Flash Hook Duration | Set the minimum inter-digit interval duration. |
| Max Flash Hook Duration | Set the maximum inter-digit interval duration. |
| Dial Tone Timeout | Set the timeout duration for first-digit dialing. |
| Interdigit Dial Timeout | Set the timeout duration for inter-digit dialing. |
| Enable Pulse Dialing | Select whether to enable Pulse Dialing. |
| Maximum Pulse Timing | Setting the maximum pulse duration |
| On Hook Timing | Setting the maximum hang time |
Figure 6-3-3 Analog Settings

6.4 VOIP Settings
On this page, you can perform VoIP-related settings such as call settings and session settings.
Figure 6-4-1 VoIP Setting

Figure 6-4-1 VoIP Setting Description
| Options | Description |
| Listening Mode | Select the monitoring mode. You have the option to choose between multi-port and single-port. |
| Sip Start Port | Set the starting port for SIP. |
| Rtp Start Port | Set the starting port for RTP. |
| Unregister Upon Reboot | Select whether to log out of registration when restarting. |
| Stun | Select whether to enable STUN. |
| Stun Server Address | Set the STUN server address. |
| Minimum DTMF Duration | Set minimum DTMF duration. |
Figure 6-4-2 VoIP Setting

Figure 6-4-2 VoIP Setting Description
| Options | Description |
| User Agent | Set the User Agent. |
| Anonymous Call | Select whether to allow anonymous incoming calls. |
| Outgoing Caller ID Priority | Select whether the caller ID should be prioritized to display from the FROM field or the P-Asserted-Identity field. |
| Incoming Call Wait Timeout | Set the timeout duration for call waiting. |
| Outgoing Call Wait Timeout | Set the timeout duration for call waiting |
| Maximum Call Time Limit | Set the maximum call duration limit. If the call exceeds this limit, it will be disconnected. |
| T1 Timeout | Set the T1 timeout duration. |
| T2 Timeout | Set the T2 timeout duration. |
| DNSSRV Quick Switch | Select whether to enable quick switch. |
| Do Not Escape The # Number | Select whether to enable escape #. |
| Disable Communicate Without Network | Select whether to enable communicate without network. |
| Enable Early Media | Select whether to enable Early Media. |
Figure 6-4-3 VoIP Setting


Table 6-4-3 VoIP Setting Description
| Options | Description |
| Session Timer Mode | Select the session timer mode. |
| Min-SE | Set the minimum session timeout duration. |
| Session Timeout | Set the session timeout duration. |
| G723 Rate | Setting the encoding rate |
| iLBC Frame Size | Setting the iLBC frame size |
| Distinctive Ring | Set different ring tones for different scenarios. |
Figure 6-4-4 VoIP Setting

6.5 Security Settings
On this page, you can upload certificates.
Figure 6-5-1 Security Settings

On this page, you can set vex.
Figure 6-6-1 VEX

7 Maintenance
7.1 Automatic Restart
In this page, you can configure the automatic reboot function. The device can be scheduled to restart based on the set time.
Figure 7-1-1 Automatic Restart

7.2 Factory Reset
After clicking the “Factory Reset” button, the device will automatically restart and restore to its factory settings.
Figure 7-2-1 Factory Reset

7.3 Auto Provision
MAG2100 supports automatic deployment of configuration files and upgrade files. You can configure these settings on this page for the device to automatically download and apply configuration files as well as perform firmware upgrades.
Figure 7-3-1 Auto Provision


Table 7-3-1 Auto Provision Description
| Option | Description |
| Auto Provision | Set the mechanism for automatic deployment, where you can choose between deploying automatically every time the device powers on or deploying based on a set time interval. |
| Auto Provision Hour | Select the auto provision according to uptime. |
| Auto Provision Week | Select the auto provision according to day. |
| Auto Provision Scope | Select the scope of automatic deployment, which includes the option to deploy configuration files and firmware upgrades. |
| Upgrade Method | Select the automatic deployment upgrade method, which supports TFTP, HTTP, and HTTPS. |
| Disable DHCP Option66 | Select whether to enable DHCP option 66 for file retrieval. |
| Firmware Upgrade Address | Set the path for firmware upgrades. |
| Firmware File Prefix | Set the prefix for firmware files. |
| Firmware File Suffix | Set the suffix for firmware files. |
| Configuration Upgrade Address | Set the path for configuration file upgrades. |
| Configuration File Prefix | Set the prefix for configuration files. |
| Configuration File Suffix | Set the suffix for configuration files. |
| Upload Configuration | Upload Configuration |
| Download Configuration | Download Configuration |
The file names should be modified according to the following rules:
For main control firmware files: (pre)(firmware model).img(post)
For interface board firmware files: (pre)ixu(mac).img(post)
For configuration files: (pre)cfg(mac)(post)
“pre” refers to the prefix, and “post” refers to the suffix. Both the prefix and suffix can be left empty if desired.
7.4 Firmware Upgrade
On this page, you can perform firmware upgrades. Select the appropriate firmware type, then upload the corresponding file to initiate the upgrade process. You can choose whether to preserve the system configuration. If you choose not to preserve the system configuration, it will be cleared after the upgrade.
Figure 7-4-1 Firmware Upgrade

7.5 Time Settings
On this page, you can configure the device’s time settings. Users can set the time zone and specify the NTP server address for automatic time synchronization.
Figure 7-5-1 Time Settings

Table 7-5-1 Time Settings Description
| Option | Description |
| Time Zone | Set the time zone for the device. |
| System Time | Display the system time |
| Enable NTP Time Synchronization | Select whether to enable NTP time synchronization. |
| NTP Server Address | Set the NTP server address. |
7.6 User Management
MAG2100 supports different user roles for login, each with different permissions. On the User Management page, you can modify passwords, enable/disable SSH functionality, and configure HTTP settings for different user roles.
Figure 7-6-1 User Management




7.7 Network Capture
MAG2100 supports network packet capture functionality for easier troubleshooting of network issues. Users can define the capture interface, select the protocol type, address, and port in this interface.
Figure 7-7-1 Network Capture

7.8 Log Management
In the log management interface, you can configure the address and port of the log server, as well as select the kernel log level for easy viewing and technical analysis of device logs.
Figure 7-8-1 Log Management

Syslog, also known as system log or system record, is a standard used to transmit log messages in the Internet Protocol Suite (TCP/IP) network. The term “syslog” is commonly used to refer to the actual syslog protocol or applications and databases that send syslog messages. The syslog protocol operates in a client-server model, where the syslog sender sends a small text message (less than 1024 bytes) to a syslog receiver. The receiver is typically called “syslogd,” “syslog daemon,” or syslog server. System log messages can be sent over UDP, TCP, or both protocols.
Here is an overview of syslog levels:
EMERG: Critical system failure
ALERT: Immediate action required
CRIT: Critical condition that needs to be addressed promptly
ERROR: Error conditions that prevent tools or subsystems from functioning correctly
WARNING: Warning messages indicating potential issues
NOTICE: Important but normal conditions
INFO: Informational messages
DEBUG: Additional information not related to errors or problems with functions
7.9 SNMP
In this page, you can configure the SNMP service-related information. MAG2100 supports SNMPv1 and v2c.
Figure 7-9-1 SNMP

7.10 Cloud Management
On this page, you can configure the relevant information for cloud management. MAG2100 supports Openvox’s cloud management functionality. By entering the server address, port, and binding code, you can manage the device through the cloud management platform.
Figure 7-10-1 Cloud Management

Figure 7-10-2 Binding

7.11 UPnP
On this page, you can configure UPnP
Figure 7-11-1 UPnP
7.12 Whitelist
On this page, you can configure the relevant information for the whitelist. After setting it up, only the IP addresses listed in the whitelist will be able to access the device.
Figure 7-12-1 Whitelist

7.13 Ping Test
On this page, you can use the ping command to test network connectivity.
Figure 7-13-1 Ping Test

7.14 Tracert Test
On this page, you can use the tracert command to test network connectivity.
Figure 7-14-1 Tracert
7.15 DNS test
On this page, you can perform DNS testing for specified DNS servers.
Figure 7-15-1 DNS Test

7.16 Port Recording
On this page, you can select specific ports for recording purposes to troubleshoot issues.
Figure 7-16-1 Port Recording

7.17 Port Test
On this page,you can quickly check if the port is normal.
Figure 7-17-1 Port Test

• DNS: Domain Name System
• SIP: Session Initiation Protocol
• TCP: Transmission Control Protocol
• UDP: User Datagram Protocol
• RTP: Real-Time Transport Protocol
• PPPOE: Point-to-Point Protocol over Ethernet
• VLAN: Virtual Local Area Network
• ARP: Address Resolution Protocol
• CID: Caller Identity
• DND: Do Not Disturb
• DTMF: Dual Tone Multi-Frequency
• NTP: Network Time Protocol
• STUN: Simple Traversal of UDP over NAT
• PSTN: Public Switched Telephone Network
| Color | Tip | Ring | Color | Channel |
| Blue | 49 | 1 | White | Port 1 |
| Orange | 48 | 2 | White | Port 2 |
| Green | 47 | 3 | White | Port 3 |
| Brown | 46 | 4 | White | Port 4 |
| Gray | 45 | 5 | White | Port 5 |
| Blue | 43 | 6 | Red | Port 6 |
| Orange | 42 | 7 | Red | Port 7 |
| Green | 41 | 8 | Red | Port 8 |
| Brown | 40 | 9 | Red | Port 9 |
| Gray | 39 | 10 | Red | Port 10 |
| Blue | 38 | 11 | Black | Port 11 |
| Color | Tip | Ring | Color | Channel |
| Orange | 37 | 12 | Black | Port 12 |
| Green | 36 | 13 | Black | Port 13 |
| Brown | 35 | 14 | Black | Port 14 |
| Gray | 34 | 15 | Black | Port 15 |
| Blue | 33 | 16 | Yellow | Port 16 |
| Orange | 32 | 17 | Yellow | Port 17 |
| Green | 31 | 18 | Yellow | Port 18 |
| Brown | 30 | 19 | Yellow | Port 19 |
| Gray | 29 | 20 | Yellow | Port 20 |
| Blue | 28 | 21 | Purple | Port 21 |
| Orange | 27 | 22 | Purple | Port 22 |
| Green | 26 | 23 | Purple | Port 23 |
| Brown | 25 | 24 | Purple | Port 24 |








